We work directly with our manufacturing partner to produce these models exclusively for us. They are not available through any other retailer or supplier.

Because of this exclusivity, we encourage customers to be cautious of potential scams. In the past, some dropshippers and unauthorized sellers have used our photos and videos to advertise what appear to be our products, only to ship entirely different items because they do not have access to our exclusive models.

If you come across another website, marketplace listing, or social media page claiming to sell our products, we would greatly appreciate it if you could report it to us at info@skinsbag.com so we can investigate and take appropriate action.

Delivery takes about 2-3 Weeks all over the world. USA stock can be delivered to a USA address in a week.

Shipping cost is 3€ to any European country.

Shipping cost in USA is 4$

Orders over 100€/110$ are eligible for free shipping.

You can track the order via the Shop App or any third-party tracking site via the tracking code sent to your email.

Your purchase is completely secure. All payments are processed through Shopify Payments, one of the world's leading and most trusted payment platforms, using industry-standard encryption and security measures to protect your information.

In the unlikely event that something goes wrong with your order and we are unable to resolve the issue, our payment method provides additional protection through the chargeback process, allowing you to dispute the transaction with your bank or card issuer where applicable.

You can shop with confidence knowing that your payment is handled by a secure, trusted system and backed by standard consumer payment protections.

You may request an order cancellation or exchange within 24 hours of placing your order. We offer full refunds for orders that have not yet been shipped.

If you have any additional questions about cancellations, exchanges, or refunds, you can find more information in our Refund Policy.